Privacy Policy
Your privacy matters. This notice explains how we collect, use, and safeguard your information.
Last updated: 12 September 2025
Policy summary
- Scope: visitors, prospective students, partners, and alumni communications
- Data uses: advising services, application processing, and communications
- Your rights: access, correction, deletion, and restriction as applicable
- Contact: [email protected] for privacy requests
Details we collect and how we use it
Data categories
- Identity and contact data (name, email, phone, address)
- Academic history and preferences
- Eligibility documents you choose to share
- Technical data (device, pages viewed) via cookies where allowed
Processing purposes
- Provide advising and application support
- Respond to enquiries and schedule consultations
- Maintain service quality and security
- Comply with legal and regulatory obligations
Sharing
We share data with universities and service providers strictly for application processing and service delivery, under confidentiality and data protection obligations.
Retention
We keep data only as long as necessary for the purposes above and applicable law, then securely delete or anonymize it.
Security
We apply access controls, encryption where appropriate, staff training, and regular reviews to protect data.
International transfers
When transferring data across borders, we use appropriate safeguards consistent with applicable data protection laws.
Privacy requests
To exercise your rights or make a complaint, email [email protected]. We aim to respond within one month where legally required.