We are here to help

Speak with an advisor about programs, admissions, or funding. We respond promptly across time zones.

Contact details

Address: Level 18, 60 Margaret Street, Sydney NSW 2000, Australia

Phone: +61 2 9072 8530

Email: [email protected]

Hours: Mon-Fri: 9:00-17:30 AEST/AEDT, Sat: 10:00-14:00, Sun: Closed

WhatsApp/WeChat note: share your preferred messaging ID in your email subject and we will connect during office hours.

Support you can rely on

  • Response time SLA: within 1 business day
  • Languages: English primary; translation support available
  • Service channels: email, scheduled calls, and virtual meetings
  • FAQs preview: intake timing, document preparation, and scholarship basics

What students say about our support

‘I always knew my next task and deadline. The clarity reduced my stress.’

Sofia Martins — Sydney, Australia

‘Professional and kind. They coordinated time-zone friendly calls with my parents.’

Arman Singh — Hobart, Australia

Average rating: 4.8/5 for responsiveness.